State Farm® Insurance Agent Al Clark
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pam Asher
October 21, 2024
5
out of
5
rating by Pam Asher
"Al Clark State Farm has been my home and auto insurance company for many years. I appreciate their support and prompt, efficient service. Irma Martinez was my most recent contact there, and her knowledge and her patience in answering my questions and resolving my issue."
We responded:
"Pam, thank you so very much for taking the time to give our agency a 5 star review. We definitely appreciate your loyalty to State Farm all these years and are so happy that Irma is always able to help you with whatever you might be needing. We are very thankful to have her on our team. Hope you have a great week and again thank you!"
Gingaboop Richey
October 14, 2024
5
out of
5
rating by Gingaboop Richey
"Riley has been so helpful in getting our insurance for our business taken care of!! Always punctual and with a smile!!!"
We responded:
"Thank you so much for letting us know that Riley is doing a great job for you with your business insurance. We appreciate you taking the time to give us a five star review. We do appreciate your business and hope you have a great week!"
Robert Del Val
October 8, 2024
5
out of
5
rating by Robert Del Val
"Riley is amazing.... told her what I needed and 10 minutes later done. Appreciate the prompt response and also very friendly."
We responded:
"This is great to hear that Riley was able to help you in such a speedy manner! We always love to hear great things about our staff so thank you for taking the time to give our agency and Riley a 5 star review! We do appreciate your business and hope you are having an amazing week so far!"
Ed Hover
October 7, 2024
5
out of
5
rating by Ed Hover
"Riley recently re-worked all of our policies.. home and auto . After careful review we left USAA after 20 + years that I thought couldn’t be beat. We have been extremely happy since changing and saved a significant amount of money.. we should have done this years ago. Break out of comfortable and see what else is available. Riley will take care of you"
We responded:
"Thank you so much for the great review! We are so happy that Riley was able to help you with our policies and as a result save you some money! We appreciate your business and are just glad you've made the change now and know that State Farm is always here for you!"
Mark Warren
October 3, 2024
5
out of
5
rating by Mark Warren
"Leslie Bates at Al Clark State Farm was very helpful with all of my policy questions and updates. It is nice to have a point of contact to go to for assistance instead of having to go through an 800 number."
We responded:
"Thank you for taking the time out of your day to give our agency a 5 star review. We are so happy that Leslie was able to answer your questions. We appreciate your business and hope you have a great weekend."
Fiona Allen
October 2, 2024
5
out of
5
rating by Fiona Allen
"Needed something done quickly and Irma was very helpful."
We responded:
"We are so glad that Irma was able to help you in the timeline you needed. We do appreciate your business and that you took the time to give us a 5 star review. Thank you!"
Joyce Miller
October 1, 2024
5
out of
5
rating by Joyce Miller
"Leslie has been a huge help in finding the type of Home Owners insurance we were looking for. She made choosing and signing up for our new policy very easy. Totally professional and also personable. She even spoke with me while I was out on my side-by-side, very noisy background, and answered all my questions. She's a winner!!!"
We responded:
"Joyce, thank you so much for taking the time out of your day to give our agency a 5 star review and to let us know that Leslie gave you excellent service in your search for the right homeowner's policy. We think Leslie is great too and are so thankful for her knowledge and professionalism as she helps people. We appreciate your business and hope you have a great week!"
F Carroll
September 23, 2024
5
out of
5
rating by F Carroll
"I was under a deadline to provide insurance documents to a rental company for my grandson. My main agency contact was out of the office and Irma Martinez, her assistance, picked up the ball and delivered the needed information within minutes. Great work, way to go Al Clark. 45 years of service to my family and the team is still doing Great!"
We responded:
"Thank you for taking time out of your day to give us a 5 star review!! Always happy to see that our staff is giving great customer service. We appreciate you!"
Ann Delaney
September 13, 2024
5
out of
5
rating by Ann Delaney
"The agent I spoke to was prompt and very helpful in getting the information I needed. Thank you."
We responded:
"Thank you so much for taking time to give our agency a 5 star review. I'm so happy that we were able to provide you with what you were needing. That is always our goal! We do appreciate your business. "
Robert Newton
September 13, 2024
5
out of
5
rating by Robert Newton
"Rosie, the manager is excellent. She is super efficient. If I still had my company I would steal her away. Very organized and professional. Bob Newton, president Newton Development Corp."
We responded:
"Thank you so much for taking the time to give us a 5 star review! No stealing Rosie though, she's special to us too! We are so happy she was able to help you with your insurance needs. We appreciate your business and hope you have a great weekend!"
Rodney Copenhaver
September 5, 2024
5
out of
5
rating by Rodney Copenhaver
"We have been with Al Clark for about 30 years. Great people and company.👍😀"
We responded:
"Thank you so much for taking time out of your day to give us a 5 star review. We certainly appreciate your business and your loyalty to our agency. Hope you have a wonderful weekend."
Elizabeth Gonzalez
September 4, 2024
5
out of
5
rating by Elizabeth Gonzalez
"Citlali was amazing, I asked her to send me a copy of my insurance card and she sent it within seconds! Thank you for your fast response 😊"
We responded:
"Thank you for taking time out of your busy schedule to give us a 5 star review and let us know that Citlali gave you the excellent customer service that we expect of our staff members. We appreciate your business and hope you have a wonderful and safe weekend!"
Yolanda Duckett
August 20, 2024
5
out of
5
rating by Yolanda Duckett
"Very helpful and kind staff. Cicilia is very kind always"
We responded:
"Thank you so much for taking time out of your busy schedule to give us a 5 star review. I love hearing that my staff is taking great care of our customers. We do appreciate your business!"
Stephanie Briseno
August 12, 2024
5
out of
5
rating by Stephanie Briseno
"Moved over to State Farm recently, Citlali, has always been very helpful and always available to answer any questions I may have. Office has great customer service!"
We responded:
"Thank you so much for giving us a 5 star review and letting us know that Citlali gave you great customer service. That is certainly what we hope and expect our customers to receive but always great to have it confirmed by your praise! We appreciate your business!"
Seth Beckner
August 8, 2024
5
out of
5
rating by Seth Beckner
"The entire office and staff is just exellent! Great people!!!!"
We responded:
"Thank you so much for taking the time to give us a 5 star review! We appreciate you!"
Jerry Hatfield
August 7, 2024
5
out of
5
rating by Jerry Hatfield
"Very professional and helpful. Provided needed information immediately."
We responded:
"Thank you for taking time to leave us a 5 star review. Great service is always our goal and it is nice to hear that our customers are happy. We appreciate your business!"
Tom Clark
July 29, 2024
5
out of
5
rating by Tom Clark
"I worked with Ms. Martinez snd she was great. She assisted me in transferring from my prior vehicle yo a new one. She sdked all the right questions snd listened to my questions. I give her an A+ Tom"
We responded:
"We have to agree with you 100% that Irma is great and it is always so wonderful to receive positive feedback from our customers. Thank you for taking the time to let us know that she was a great help to you with your vehicle change. We appreciate your business and hope you are having a great summer!"
MaryKate Corea
July 26, 2024
5
out of
5
rating by MaryKate Corea
"State Farm agent, Riley Hover, helped me get both an auto and condo policy with more coverage at a lower rate with another insurance company! She was super helpful explaining the many different coverage options and answering my questions! Thanks so much, Riley, for your help and thoughtful feedback!! You are awesome!"
We responded:
"Thank you for taking the time to let us know how pleased you were with Riley's help for your auto and home insurance needs. We appreciate hearing positive comments about our staff and are excited to have you join our agency!"
A Anderson
July 17, 2024
1
out of
5
rating by A Anderson
"This agency does not believe in personable customer service. I was told on multiple occasions that because they have so many clients, they can’t return calls or review renewals with me over the phone. I called for a quote to add another car to my policy and never received a call back to discuss what options I wanted for the second car. Instead they just emailed a quote with no input from me. I would not recommend them to my worst enemy."
We responded:
"We are so sorry that you did not receive the service you expected when requesting a vehicle change. I'm also sorry I didn't get the opportunity to speak with you to attempt to resolve the issue but your requested cancellation has been processed. Thank you for your business."
Kinsey Crawford
June 27, 2024
1
out of
5
rating by Kinsey Crawford
"I’ve been with Al Clark since I was 16 years old. I even sat down with Al Clark before he insured me at 16. I’m now 40 with maybe 1 accident in the last 10 years. I pay almost as much for car insurance as I do my car payment. This used to be a great place but I would strongly advise you to look elsewhere for insurance. I have found multiple places that are wayyyyyy cheaper. Customer service is as rude as it gets. The person I dealt with was absolutely horrible. I’ll update when I can remember her insignificant name. I will make it a goal to tell anyone thinking of getting insured from this company to look elsewhere after the treatment I have received"
We responded:
"I'm sorry you didn't receive the kind of service or the answers you had expected from my staff. I wish I had been given the opportunity to visit with you in regard to your rates. Please feel free to give me a call if I can help you in the future. Thank you for your business."
Hayder Aliedani
June 27, 2024
5
out of
5
rating by Hayder Aliedani
"State Farm it’s my favorite company I have been with them for more than 6 years. It is one of the best insurance companies in terms of credibility and customer service, thank you Irma you are amazing."
We responded:
"Thank you so much for taking your time to give us a 5 star review and to let us know that Irma is amazing! We have to agree with you on that, she is a huge asset to our team. We appreciate your business!"
Random Name
June 19, 2024
3
out of
5
rating by Random Name
"I got paperwork i needed thanks. Citlali Varela State Farm® Insurance. was short with me when i verified email. And seemed irritated for the call."
We responded:
"We are so sorry that you felt that way and hope that your next call to us will be more pleasant. We do appreciate your business and we always want to give you the very best experience possible anytime you need our assistance. Please ask for me or my assistant personally if you experience anything like this again. Thank you!"
Teresa Sassaman
June 17, 2024
5
out of
5
rating by Teresa Sassaman
"the office staff was very helpful with a roadside assistance claim. I should have called SF roadside assistance directly but forgot to do so because it was very hot outside. They were very understanding and willing to help us with a reimbursement!"
We responded:
"Teresa, we are always happy to help you in any way we can. Thank you so much for taking your time to give us a 5 star review. We appreciate your business and hope you are having a great summer."
John Edwards
June 16, 2024
5
out of
5
rating by John Edwards
"Things were going slowly and was having a hard time reaching person we needed to talk to; until Althea L. Williamson got involved. Althea was able to get in touch with the person in the head office and get things moving but by that time It was close to 5 PM.and she even gave us her office number specifically so we could leave a message if we needed her. That is a kind of service in an insurance agency that l expect and she did a great job."
We responded:
"Althea is excellent with helping with claims and we are thankful she is a part of our team. We appreciate you taking the time to share your experience and to give us a 5 star review. Thank you for your business and we hope you are having a great summer!"
Bill & Terry Sewell
June 14, 2024
5
out of
5
rating by Bill & Terry Sewell
"Riley Hover was super helpful in adding a vehicle to our auto policy!"
We responded:
"Thank you so much for letting us know that Riley was helpful in adding a vehicle for you. We appreciate you taking the time to give us a 5 star review and hope you are having a wonderful summer. Thank you for your business."